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情景对话酒店服务生热情接待为客人引路

2019-10-09 00:12:24来源:励志吧0次阅读

情景对话:酒店服务生热情接待 为客人引路

FloorAttendant(FA):(Smiling)Goodafternoon,dyouhaveanicetrip?下午好,先生女士,您们旅途愉快吗?llow(B):Yes,thanks.是的,谢谢。FA:Welcometotheninthfloor.I’stletmeknowifthereisanythingIcandoforyou.欢迎到9楼,我是楼层服务员。如果有什么需要,…

Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好,先生女士,您们旅途愉快吗?

Mr. Bellow (B): Yes, thanks. 是的,谢谢。

FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you.

欢迎到9楼,我是楼层服务员。如果有什么需要,请告诉我。

B: Where is Room 908, please? 908房在那儿呢?

FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.

BELLOW先生、夫人,请走好,沿着这儿走就可以了。

Mrs. Bellow(M):Oh, how do you know our name?

你是怎么会知道我们的名字?

FA: It was on the arrival list for room re we are. May I have your key, please? Let me open the door for you.

您们的名字在908房的预抵名单上,把房间的钥匙给我好吗?我帮您们开门。

B: Here it is. 在这。

FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门,然后引领客人进房间并开灯)这边请。

B: Thank you. When will our baggage arrive?

谢谢,我们的行李什么时候送上来?

FA: Your suitcases will be here shortly. The bellman is handling them.

您们的行李马上就送上来了。行李员正在处理当中。

B: Very well(Looking around the room.) 非常好(环视房间)

FA: How do you like this room? 您觉得这房间怎么样呢?

M: Oh, it looks comfortable and cozy. We like it very much.

看起来很舒适。我们很喜欢。

FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.

(把窗帘拉开)这房间朝南并面对着黄浦江,景色很好。

M: Yes, how lovely it is! 是的,真的很美!

FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房间钥匙交给BELLOW先生)这是您的钥匙。

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